Is been a long time I left my blog-spot, I tried to make it daily basis but I failed myself. Its’ kind of practical for my writing skills but still I give a lot of excuses for myself to actually skipped it. Not really excuses but be honest, I am busying with my work lately.
My life getting busier either working hours or none working hours from time to time, this is the signal of grew up.Comparing to my first month of joining my current company, I am free all the time and working without stressful matters for that moment. From month to month, my job scopes getting wide and more responsibility towards myself.
It is good for me because I am learning about communication and ideas of handling customer enquiries and attending to customer complaints. Its challenge my skills of interpersonal communication and practice my communication skills to handle those customer’s complaints. I feel some changes of my thinking style. I think something different when I am working comparing to my usual patterns. I know it’s kind of weird when someone met me in my office and I am treated them differently and make them feel so uncomfortable in the office style Zachery.
I am waiting for the feedback of the position. Quality Assurance position is not an easy job but that is not tough job as well. Quality Assurance all about supporting to the agents attending customers enquiries and coaching them if found any improper way or misinformation. So worries about that, I am lack of self-confident when I noticed my competitors was my Team Leader. I was thinking “Gosh, I might not get it.” But at the end of the day, I decided to leave it for my luck.
It is raining out there, and I feel so lazy today when I am doing my task in my office. In addition, I just had my medic after I had my breads. What to do? I should had it because I am sick and had promised with Willy and Lawrence before that I should take good care of myself.
I woke up around 10am today and I having day off. As usual after I washed my face and clean up myself I will check on my phone. My mobile screen had shown a message received by an unknown number, “Hi Zachery, still recognized me? Is been a long time we didn’t chat over the phone.”
I will not reply those unknown number which existed on my screen and I just left it aside and look for my breakfast. After I finished my breakfast, I took my mobile from my bedroom to living room to transfer the songs from my computer. Once I on my mobile, I had another 2 more unread messages. “Zachery, why do not reply my message? Or you can’t recall who am I? There a hint for u, 911.” As stated in the first message, I got some idea of who is the person but I’m not so sure. So I continue to check for the second message, “Hey, I guess you can’t recall who I am now. The second hint for you, I am your…” I haven’t finished the message and the unknown number calling in, so I just answered the call.
The voice sounds familiar to me, “Hey Zachery, is been a long time I didn’t hear from you. You are so bad, as you promise me you will give me your mobile number after you changed the new one but I had been waiting for you about 4 years.” She said. “Excuse me, do I know you? I don’t think we chat before and I do not have your contact record here. I want to end up the conversation and I am busy to entertain you.” I am fully showing not interested to talk with her.
“Zachery, are you mad at me now? I am Ms. A here don’t you remember?” She said. “Oh my fucking Gaga, how did you get my number? I do not want to talk to you.” I am shouting to her. “I have my own way to get it. No bother.” She said. “Fuck off bitch, I don’t want to talk with you just get off from my vision.” I cut off the line after that.
For the whole day, she kept on calling me and texting me but yet, I changed my inbound call to only for selected contacted allow to get through but I am still receiving those voice mails notification.
I feel like want to listen a song by Mariah Carey named “Obsessed” because the lyric for the song is almost same situation as what I met for the past 4 years about this girl. This is the reason why I being so offensive and keep on escape from her.
Obsessed By Mariah Carey
All up in the blogs
Say we met at the bar
When I don't even know who you are
Say we up in your house
Saying' I'm up in your car
But you in LA but I'm out at Jermaine's
I'm up in the A- you're so so lame
and no on here even mentions your name
It must be the weed, it must be the E
cos you be popping, hood, you get it popping'
Ooh boy why you so obsessed with me?
Boy I want to know- lyin' that you're sexin me
When everybody knows it's clear that you're upset with me
Ohh finally found a girl that you couldn't impress
Last man on the earth- still couldn't get this
You're delusional, you're delusional
Boy you're losing your mind
It's confusin yo, you're confused you know
Why you wasting your time?
Got you all fired up with your Napoleon complex
See right through you like you're bathin' in windex
Ooh Ohh Ohh boy why you so obsessed with me?
And all the ladies sing, all the girls sing
So Oh So Oh Obsessed
You on your job, you hitting' hard
Ain't gone feed you, gone' let you starve
Grasping for air I'm reservation
You out of breath, hope you ain't waiting
Telling' the world how much you miss me
But we never were so why you tripping'
You a mom and pop, I'm a corporation
I'm the press conference, you a conversation
Ooh boy why you so obsessed with me?
Boy I want to know- lyin' that you're sexin me
when everybody knows it's clear that you're upset with me
Ohh finally found a girl that you couldn't impress
Last man on the earth- still couldn't get this
You're delusional, you're delusional
Boy you're losing your mind
It's confusing you, you're confused you know
Why you wasting your time?
Got you all fired up with your Napoleon complex
See right through you like you're bathing' in windex
It is my day off after me fighting with my busy and stressful work in my office. As a 21 years old guy, they shouldn’t work like me. I was wondering about how does a 21 years old guys should be?
Early in the morning, one of my colleagues called me up and asked me something about the cases that he met. Anyway, I am happy to assist him but somehow I’m mad because I still crashed on my work even though I am having my holidays. It’s doesn’t matter, I am enjoying the feeling when people asking for help.
I had been in an interview yesterday in my office with Caroline and Sunny. Caroline was my Manager whereby she is providing backend office support to Contact Centre. She was kind of person who nice to talk with. I am enjoying when we sharing the Contact Centre issues and opinion. Hence, we had discussed a lot issues about floor and share the opinion of the solution.
Sunny is our new Customer Relation Manager. He is another nice guy to talk with whereby we do shared some opinion and exchanged some experiences with each other in the interview section.
To be honest, this is the most professional interview section that I ever had before. Firstly, they do questions me some of the practical questions to evaluate my abilities and my ranged. In the interview section, I do feel comfortable and enjoying the whole sections because I just telling them my stories and my experiences. Secondly, I do not think anyone of the agents on floor they do admitted they are still in the learning process in stead of showing them how best they were even they do not have any idea of their work.
Thirdly, the interviewers itself, even you did some misperception they will educate you instead of shot you with the fire gun. This is a good example to the entire customer service should be. I don’t think I will be regret if I didn’t get the position but yet I am satisfied with the interview but one thing for sure I will put on the resignation letter and going back to my hometown to spend my day with my family.
I almost reached my destination with another 45 minutes more to go. Looking at the clock, it is 9p.m. So I decided to text my dearest friends who came back to hometown from somewhere. I am grad to hear that actually and decided to meet him up. Unfortunately, he is unavailable at the moment. Guess he was busying around with his work here, doesn’t matter.
I reached my house around 12.45am after I fetched my parent home from work and I start to pack my stuffs. I got to move my “nest” tomorrow morning. I started my packing work with my hyper sensitive nose, and end up with allergic. Damn it! I should put on a mask at the beginning, but I just don’t have it in my house. The end of the day, my skins pops out those red spots and feel so itchy while sleeping.
Last by not least, there are my advised to those who having dust-allergic. Have to make sure you put on a mask before you doing your cleaning work. If you met the situation like what I do, wish you luck then because I have no idea too… LOLZ
My bb wrote it in the birthday card... so touching^^
I had a very unforgettable 21st Birthday. This is the first time I celebrating it with my love and the most memorable night that we spend our time together to wait for 12am. We had candle light dinner at Federal Hotel Revolving Bintang Restaurant.
And yet, this is the first candle light dinner that I had with my love and I never had it previously but with my admirers. It is different kind of feeling when we had dinner together, it is romance and lovely.
My 21st Birthday gift from my bb
After we had our very first candle light dinner in Federal Hotel we returned to the house. My room light is on, so I am curious that maybe we forget to switch it off before we left. So no bother, I don't even aware of the gifts is on my bed even.
I received one text message from nonsense fellow. Content of the message would be, “Hey, Happy birthday! Do you feel weird why I greet you like that? Because… This is my phone, my phone credit, my number, so I can write whatever thing that I want to and send to you. So “GONG XI FA CAI.” When the moment I read this message from an unknown. I replied back, “May I know which idiot is on the line? I think you must be angry why I will call you as Idiot now. Don’t get mad because you can’t. The reason would be, this is my number, my mobile, my credit. So that I can text whatever thing I want to. Last but not least, please F*** off your nonsense.”
I just don’t understand where they get my personal number. I am very sure that I will never disclose of my personal number to someone that I not familiar with the person or even I don’t know them at all. I am just curious how to get my number? Kind frustrated with those people because of their nonsense messages. It actually brings me a lot of troubles just like some misunderstanding between me and my bb.
As what I had experienced previously, I accidently read my bb incoming message. It was sent by an unknown number and I started to suspect everything. I am trusted on my bb because I know bb won’t betray me. So I started want to find out who is that fellow actually, but I failed. I don’t know why I wanted to know about that, maybe this is kind of unsecure maybe I met this kind of matters previously. So I started feeling down and upset for whole day when bb going to meet client at Shah Alam.
After a time of period, I know I did something wrong that day because I shouldn’t suspected what my bb’ react. Somehow, bb should really worries about me since I’m always working out there. So I gained some trustworthy in my relationship by proving it.
I know it sounds weird I guess this is normal to every couples. If you really love someone, you will like to find out more about your lover and you will realized that your lover is adorable when every morning the moment you open your eyes and see your lover’ sleeping faces. It’s kind of sweet things ever.
I really enjoying when the moment I open up my eyes and looking to my bb sleeping faces. Bb looks cute when the moment sleeping by my side. When bb woke up, usually we will give each other morning kiss at forehead. It actually cheers me up for the entire day.
I’d heard some of my friends love story, most of them broken up because of misunderstanding, miscommunication or betrayal. I do learn from them and apply some of the principle in my relationship in order to avoid from those trouble which can spoilt my relationship.
As per usual, I am working on Sunday. I guess many people out there working on Sunday same as I did. I hate working on Sunday because it seems my job always killed my wonderful weekend. If I having my day off on weekend even, I will spend my whole day by staying at home and watching movies. Since most of my friends are complaining, they got to work today. For me, I am thinking since we got to work today so what to do? Just enjoy your day and treated yourself nicely. This should help to reduce your tiredness.
I do realize about some of the Bangladeshi was so nonsense and they love to call for prank so much.I got few of Bangladeshi customers called in for prank and asked for nothing. One of them asked me to “die” or even “eat shit”. I said, “Alright, you will know what you deserved someday.” Therefore, I decided to suspend his account as per remark there “Fraud Case” since this is not the first time. So awaiting them to call in to un-suspend his account, I had doing some report to my superior in order to approve the request accordingly.
I had a very boring working day, by doing nothing and sitting in front of my pc to create some workflow for tomorrow. Apart from answering calls, I did have others work to do for example, replying customer enquiries through email (My new Task assigned by my superior) and record some of my team members’ performance and updated in the weekly performances record.
Some of my friends who working in the same environment with me before, they treated me as their “idol”. Surprisingly, I do not think I have such abilities to perform like their idol. I just doing my work and let my job become efficient and effective before I met the date line but I don’t think so.
It is 10.06pm now, when I am relaxing myself in my working station by sending some emails to my superior. One of the customers called in to enquire about his account status. As beginning, he is speaking in gentle with his mixed language of his “good” English language and I cannot understand him totally because of his broken English. I am so mean to tell him, “Sir, I am so sorry to tell you that. I cannot understand your language at all. Can you speak other language?” I talked to him nicely and politely. “As a customer service, you don’t understand my English hark? So lame one.” He scolded me. “I feel sorry to inform you that Sir, I unable to assist you if you still insisted speaking with your language and we do have different English level.” I said. After a while, he hung up the call with the ending, “F*** you.” It’s alright, it shown this person attitude and he actually doesn’t have high level of education. I will not blame him for anything.
I had a “bang” day, I think most of the people out there. They not really know what is the product they are using and how does it works without questioning everything. The end of the day, they just blame everyone and the world. What the point?
Audrey and Christine dated me to sing today and I actually felt so excited on it but a little lazy to entertain them. Usually I do prefer to spend my day off at home rather than hanging out there. Since during my working hours, I will be at out there. I had decided to hang out with them since I never met them for couple months especially Christine.
So I dated Mervin as well to join us for sing. He not really loves to sing actually but him willing to go with me. This is the first time I heard he sing, and it’s cute and make me feel so happy from the bottom of the heart.
I would like to present him a song name “Lucky” by Colbie Caillat featuring Jason Mraz. It was a very meaningful song for me because of the lyrics. I’m lucky to fall in love with my best friend, I’m lucky that we still that sweet even we had about 6 months relationship. I love you baby~
Do you hear me,
I'm talking to you
Across the water across the deep blue ocean
Under the open sky oh my, baby I'm trying
Boy I hear you in my dreams
I hear your whisper across the sea
I keep you with me in my heart
You make it easier when life gets hard
I'm lucky I'm in love with my best friend
Lucky to have been where I have been
Lucky to be coming home again
Oooohhhhoohhhhohhooohhooohhooohoooh
They don't know how long it takes
Waiting for a love like this
Every time we say goodbye
I wish we had one more kiss
I wait for you I promise you, I will
I'm lucky I'm in love with my best friend
Lucky to have been where I have been
Lucky to be coming home again
I'm lucky we're in love every way
Lucky to have stayed where we have stayed
Lucky to be coming home someday
And so I'm sailing through the sea
To an island where we'll meet
You'll hear the music, fell the air
I put a flower in your hair
And though the breeze is through trees ???
Move so pretty you're all I see
Let the world keep spinning round
You hold me right here right now
I'm lucky I'm in love with my best friend
Lucky to have been where I have been
Lucky to be coming home again
I'm lucky we're in love every way
Lucky to have stayed where we have stayed
Lucky to be coming home someday
I am actually proud of myself because I got such good relationship and we do have mutual understanding between us. I am really lucky to have you my baby. This is the reason why I present you this song…
I am trying my best to take this writing as my daily habit. Yes, I did it but some of the blog story. I don’t think I can’t post on my BlogSpot and I decided to keep it as my private and confidential post for my personal review.
This is the 3rd day I woke up from my lovely bed. I’m having insomnia these few days because I still unable to be alone on my bed. Although it’s only six months to be with M but M is became part of my life and I don’t think I can stay alone in this house. After I prepared myself for my first meal of the day, I sit in front of my laptop and started my mail checking, net surfing and chat around with my friends via MSN.
I don’t feel good with this lonely surrounding in my room so I was thinking to walk out from my room and get my housemate to chat for a while. Unfortunately, he was not available at the moment. So I just get back to my room and listening some songs and start singing while preparing to work. I am thinking to wear something different today. So I just get on my closet and start to do mixed and match.
We do have a lot of colours out there and each of them represent different situation and different kind of mood. What comes to your mind when you thinking about “colours”? Ever pondered upon the meaning of different colours, and how matching what you wear to an event or went out there is actually pretty significant?
Imagine if you wore a red colour clothe to a funeral. Ouch god! I’m sure that you will definitely get blame by the people around. Red colour was a symbol that represent joyful and celebration colours.
One colour can signify a hundred different things based on our characteristics, perhaps even an outlook on life and health. Cultural also meant for the colours that we choosing just like the example that I had mentioned.
I am wearing pink colour shirt to my office for my day. So when the moment I walked into my office and some of them was shocking because of the pinky shirt and I became their spot of the day. Most of them were in black colour today and it was as symbol that represents cold and unhappiness.
Pink colour was a symbol that represents romantically, sweet and adorable. It is what I want it to cheer my day. So I told myself before I went out from my house today, “Zach! Go Pink today! Hurray!” I know it sounds funny and kind of weird but this is the way I cheer up myself, it’s funny.
What you project should be your true colour. If you don’t like the colour of that shirt, don’t buy it. This will help you to save more and look for the colour that suits you. That, my friends, can be used as metaphor. Embrace your true self – each and everyone is a different shade of a different colour.
This is the first day that I got to get back to my “single” life for five days. I got to have breakfast alone, lunch alone, get to work alone, returned home alone and finally sleep alone.
As usual, after I woke up from my bed I will check on my phone before I go to wash my face. I get some brunch for myself. Nothing much, I cook 2 packs of instant noodle with a cup of milk, sounds weird match but it was nice.
03.00pm, It is pouring rain out there and I had decided taking cab from my house to my office. I just called up Public Cab (A large Public Transportation Service Provider) in KlangValley. I reached my office around 4.45pm today, once I had settle down myself and get ready to work, my daddy was calling me before I get ready to be online.
“Zach! I want to know the reason why they still charging me so expensive? They just barred my line and I didn’t make calls as well but why they still charging me? That’s so unreasonable! What a big liar?” My daddy was shouting on the phone and keep on complaining about THEM. (P/S, “THEM” is mean one of the telecommunication service provider in Malaysia.)
“Dad, as I told you before. We had delayed for a bought forward amount last 2 months, do you still remembering that? Somehow, this amount is our usage plus my lovely brother crazy freak usage for the entire month before our line got barred and terminated his contract. Please bear in mind, barred all outgoing call doesn’t meant the bill will not running, it’s still running because your account is still active. They will still charge you on the monthly commitment.” I am just being sarcastically and explaining to my daddy full of patiently explanation and description but he just don’t want to take my advised on that. He is continuing to scold me.
“Dad, stop! You are driving me crazy now! I had told you before that, I had double confirming with the service provider Manager and he actually told me that after they done the investigation and there are nothing about the hackers in the their record. They just prove it to me. Why don’t you just trusted in what I did for you and you will never appreciated what I had done and kind of suggestions that I had advised you. The end of the day, with no bother… you never thinking back what I had told you before and you started to fuck up my ass. Don’t you ever think about me? I’m the most innocent one in the whole damn things, high usage record found in my brother account but the end of the story I’m the one who paid the bills! And I am the one who deserved for you to blame it on me. Think about it!” I just ended up the call, after I expressed all of the unhappiness of myself in the conversation with my daddy without any time given to my dad to explain it.
After 5 minutes, I texted my uncle and asked him to show the text messages to my parents after received the text message. In the message content, “Dad, I would like to tell you. When the moment I returned home, I want to transfer my line and my mum line personally to another account. Since you are keep on complaining about the charges. I was thinking to transfer your account to Prepaid Rate Plan and after that will have no issue about those charges but bear in mind, I think prepaid will be more suitable to you since your usage for postpaid is only MYR 9.00 to MYR 10.00 but I need to pay MYR 30.00 as your commitment. No bargain because I’m just want to pull myself out of those shit that you made to me and the end of the day I’m the only one who suffering from those shit that you gave me! Thank you.”
Most of the peoples might have the same perceptions of the way that I treated my parents is mean. The only thing to describe would be, I do believe everybody have their own perception and the way to handle their family issue no matter you from the same family or not. For me, I choose not to pull myself out of those shits is to decrease and to avoid the possibilities of making problems.
I’m exhausted to be part of the members in my family since I was 13 years old. Unreasonable, uncomfortable, injustice treatments that I got since my brother started being sarcastic and disavow those problems that he did. This is the reason why, I’m leaving my family since I’m 12 years old until now and I never feel like want to go home.
Another raining Friday and I always love the feeling of the cold surrounding in my office, it fresh even you are stress with your tricky tasks. I love the feeling of being in my office these few days, since Customer Service Satisfaction Group moved into this office and the environment feel better. Last week onwards we are working with our Customer Service Managers in the same environment. Most of the “monsters” in my office just like being transform to “Human being” because finally they know how to behave themselves.
No only the floor became more discipline but the washroom as well. Most of the monsters love filthily the washroom even they will using it for the next time. I just don’t understand what they actually think. Most of the staffs in my company were educated person but part of those peoples they reaction exactly like an uneducated fellow because they don’t even know how to read the signboard of being “Clean” and “Non-smoking Area”.
Although, the signboard was displayed obvious and stated “Keep Clean” clearly but most of them just seen nothing on the board and keep on smoking and filthily the rest room because they never think that, he will be using the same restroom as well for their “Next visit”.
Our cleaner Ms. Sandra was Indonesian and she having day off on weekend but most of the time, this group of peoples would love to dirty the place on weekend so that Ms. Sandra will had a very busy day on Monday and they love to dirt with others who didn’t take care of the cleanliness. “Hey you, don’t left your empty cup just like that it looks messy of your working station.” One of the monsters spoke to my colleague next to me. My colleague was so innocence because she just put the empty cup on her table. So I told the monster, “I said Mr. X. Please mind your words while ordering people to do something, you sounds ruined and so low class. Secondly, please judge yourself before you start judging those innocent. Thirdly, this innocent never said she don’t want to remove this before she left. Somehow, this is not your working station what you so bothering?”
As we known, this Mr. X quite bothering sometime and like to react like senior. He is working in this company about 2 years. Although, he working for this company about 2 years but he still a little normal staffs among all of the freshly because he can’t handle his job well and always misinformation provided to the customers. For common sense, once you know you did something wrong. The only things as we are human being will do is “improvement” but he just ignored those mistakes that he did before. Eventually, he just nobody in this company and he love to react he knows everything and being arrogant when asking for something. No bother because he is just one of my colleagues who working at the same space with me.
I’m late today because of the traffic jam, so I got to stay back for few minutes more. So most of the Malay colleagues will have their Raya Holidays from 19th September onwards, before they finished their duties they started to greet everyone in the office and wished them “Selamat Hari Raya” (Happy Raya Day) and humbly forgiveness with everyone. I love their tradition to greet everyone and giving forgiveness for the misunderstanding they had done before. I feels warm at the moment when they greeting me and I hope that this tradition not only applied in this Raya day. It’s seems hard.
Office polities always make people around acting sarcastic. As what I think, I will keep myself “clean” and “free” of troubles. That’s my working life. No worries.
Zac here, a simple fellow from Sitiawan, Perak but i borned in Kuantan, Pahang. I do like to blog to express my feeling towards my surrounding and release my stress by writing rather than say out loud but no one heard it !~
