Finally...

Create on January 12, 2010.

Finally, I am here again. It’s about 2 weeks back, I spending my day with my lappie but not about blogging but almost everything about work. For a 21 years old guy just like me, I doesn’t need all these kind of life and I can go and enjoy my teenage life as what my friends around me does.

To be honest, I noticed some of the matter about life. One you start your adult life, you will never want it stop just like that but you hope you get something better than your current one. Just like me, I am looking for some others good opportunities right now. I have no issue if my bosses reading my blog here because it’s my right to set it free here. One of my superior come to me and asked yesterday. “Hey, Zach, when you want to resign huh?” I am curious about his curiosity, “Why you wanted to know? Being interested in me?” “Erm, I just wanted to know how patient you could be since you have a lot of difficult customers here.” He sounded like observing me.

“Guess what? Soon you will lose your job, if you have such perception about your job.” I am whispering beside his ear. “Why?” “Because you are the space here if you got your easy cases everyday as what you expected. There would be no customer service department if everyone is satisfying. This is the reason why I said soon you will lose your job.” I told him. He was just paused there for a moment.

I can’t deny some of the people out there do not understand what the customer service is about. Some of them might think that, “you are just talking on the phone and answer your customers‘enquiries. That’s all about.”

I didn’t reject the statement and it is not wrong but that is only part of our job. I do have such “innocent” point of view before I join customer service. Properly some of the Degree holder or even high qualification than us can’t even define you what is the customer service about during the interview. That’s normal.

I do have a lot colleagues who have Degree qualification and above around my office. For me, that is only a paper with nothing if you are fresh enough. Maybe I am much lower qualification while comparing to them. Some of them might think that they held degree and they are the intelligent one among us. Just go ahead, if you are smart enough and I decided pull my legs out from the matter and stand aside to look for the whole process.

Maybe It would helps to lower down my blood pressure so that I can relax myself and blogging here as normal day that I had.